If a Tow Truck Refuses to Give You a Price, Walk Away

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There is no legitimate reason for a tow truck operator in Western Australia to refuse to give you a price before they hook up your car. If they do, walk away. It is not a negotiation tactic. It is the start of a scam.

Operators who refuse to quote are not being lazy. They are being strategic. They know that once your vehicle is on their truck, you have lost all your bargaining power. The price will be whatever they decide it is, and your only choice will be to pay it or face having your car impounded in their yard.

Evasive Answers Are a Refusal

A refusal to quote isn't always a direct "no." It often sounds like this:

• “We’ll work it out later.”
• “Don’t worry, your insurance will pay for it.”
• “It’s a standard rate, mate.”
• “I can’t tell you the total until we get to the yard.”

These are all unacceptable answers. A professional operator knows their rates. They can calculate the distance and give you a fixed, upfront price. Their refusal to do so is a deliberate choice designed to trap you.

What to Say. And What to Do.

Your response should be firm and clear.

“I require a final, fixed price in writing before you touch my vehicle.”

If they give you another excuse, the conversation is over. You say:

“No thank you. I will use another service.”

Do not let them pressure you. Do not let them create a false sense of urgency. The few minutes it takes to call a reputable provider will save you thousands of dollars and weeks of stress.

InstaTow's Position is Simple: No Quote, No Tow

Our platform was built to eliminate this exact problem. When you request a tow with InstaTow, the price is calculated and displayed upfront. You approve it before a driver is even dispatched. There is no ambiguity. There is no negotiation on the side of the road.

This is the standard you should expect from any tow company. If they can’t meet it, they are not a legitimate operator. They are a predator waiting for a victim.

Don’t be that victim. Call InstaTow for a clear price before anything moves.