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If a tow truck shows up and you didn’t call them, stop everything. It is the biggest red flag in the Western Australian towing industry.
These operators are not there by coincidence. They are banking on your stress and confusion to secure a job you never approved. This is how drivers get locked into inflated prices, hidden fees, and having their vehicle taken to a yard they didn’t choose.
You Did Not Consent to This Tow
A tow truck arriving at a scene does not create a contract. You, the driver or owner, are the only one with the primary authority to have your vehicle towed. Consent is not implied just because they are there.
Ignore claims like:
- “Someone must have called us for you.”
- “We were in the area and saw you needed help.”
- “We’re contracted for this road.”
These are lines used to pressure you into a quick decision. They benefit from your assumption that their presence is official. It is not.
What to Say. Exactly.
Say this clearly and firmly:
“I did not request a tow. Do not touch my vehicle.”
If they persist:
“I am making my own arrangements.”
Legitimate operators respect a driver’s choice. Predatory operators argue. Their reaction tells you everything you need to know.
The Smartest Move You Can Make
An unsolicited tow is an attempt to take control away from you. The moment they hook your car, you start losing leverage. Storage fees, inflated invoices, and difficult release processes can follow.
Your right to choose is your strongest protection. Use it.
Call InstaTow first. Get a clear price and a verified driver before anyone touches your car.
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